Shipping policy

SHIPPING POLICY

THE STAR KING COLLECTIVE LLC

Last Updated: October 14, 2026

Thank you for shopping with The Star King Collective. We are proud to serve customers throughout the United States and select international destinations.

Our mission is to provide quality, faith-inspired merchandise while ensuring a transparent and reliable shopping experience.

1. Order Processing and Production

Processing and production times vary depending on the product and fulfillment partner.

Some merchandise is made to order through our trusted fulfillment partners, including Printful and Trendsi, and may require additional production or preparation time before shipping.

Orders placed on weekends or holidays may begin processing on the next business day.

Once your order ships, you will receive a shipping confirmation email with tracking information when available.

2. Shipping Methods and Delivery Times

Available shipping methods, costs, and estimated delivery times are displayed during checkout.

Delivery times depend on:

Destination country or region
Product availability and production requirements
Shipping carrier and selected service
Customs clearance and import procedures
Weather, holidays, and unforeseen carrier delays

Delivery estimates are not guaranteed. International orders may require additional transit time.

3. Shipping Costs

Shipping charges are calculated during checkout based on your delivery destination, the merchandise ordered, and the available shipping services.

Any available shipping promotions or discounts will be displayed before payment.

Orders fulfilled by different suppliers may arrive in separate shipments.

4. International Shipping Destinations

The Star King Collective currently offers shipping to eligible destinations in the following countries and regions:

Australia, Austria, Belgium, Canada, Czechia, Denmark, Finland, France, Germany, Hong Kong SAR, Ireland, Israel, Italy, Japan, Malaysia, Netherlands, New Zealand, Norway, Poland, Portugal, Singapore, South Korea, Spain, Sweden, Switzerland, United Arab Emirates, United Kingdom, and United States.

Important: Not all merchandise is eligible for delivery to every country. Shipping availability depends on the product, fulfillment partner, destination, and applicable restrictions.

If no eligible shipping method is available at checkout, we may be unable to fulfill your order to that destination.

5. International Customs, Taxes, and Import Duties

International orders may be subject to customs duties, import taxes, VAT, brokerage fees, and other charges imposed by the destination country or shipping carrier.

Where applicable, taxes and duties collected through Shopify will be displayed at checkout.

Unless checkout expressly states that duties and import charges are prepaid, customers may be responsible for additional charges assessed upon delivery, subject to applicable laws.

Import fees and customs requirements vary by country.

Customs inspections and clearance procedures may cause additional delivery delays.

6. Canada, United Kingdom, and European Union Orders

Canada: Orders may be subject to GST, HST, PST, QST, customs duties, and applicable carrier processing charges.

United Kingdom: VAT, import duties, and customs processing fees may apply depending on the product and order value.

European Union: Applicable VAT, customs duties, and import fees may apply according to the destination country's regulations.

Taxes and duties collected at checkout will be identified before the order is completed. Additional charges may apply where legally permitted if they have not been prepaid.

Applicable consumer rights under local laws remain unaffected by this policy.

7. Order Tracking

When tracking is available, customers will receive tracking information by email after their order has shipped.

Tracking updates may take time to appear in the shipping carrier's system.

Orders containing multiple products may arrive separately and have individual tracking numbers.

8. Address Accuracy

Customers are responsible for entering accurate delivery information during checkout.

Please review your name, street address, apartment number, postal code, and destination country before submitting an order.

If you discover an address error, contact us immediately.

We will attempt to assist with corrections when possible, but changes may not be available after an order enters fulfillment or shipping.

9. Lost, Damaged, or Delayed Packages

If your order is lost, arrives damaged, or contains an incorrect item, please contact our customer support team promptly.

Include your order number, a description of the issue, and photographs when appropriate.

We will investigate the matter with the relevant fulfillment partner or shipping carrier and work toward an appropriate resolution consistent with applicable consumer rights.